Checking on the status of an e-Transfer

Find out if your e-Transfer has been received

When you send an e-Transfer, the recipient has up to 30 days to accept the transfer and deposit the money into their account. If, after sending an e-Transfer, you do not get a confirmation that the e-Transfer has been accepted, you can check on its status.

Checking the status of an e-Transfer

To view the status, log in to Online Banking:

• Select Transfers, then Interac e-Transfer® from the left navigation menu.
• Click View/Resend/Cancel Pending Transfers, then select which transfer to view.

If you would like to send a reminder to the recipient; simply click on the Pending Interac e-Transfer link any time during the 30 days after initiating the transfer.

Unfulfilled e-Transfers

If the 30-day time limit is exceeded, you will receive an email notification advising you that you have an additional 30 days to cancel the order. If you don’t cancel the e-Transfer within this time period, BlueShore will initiate a manual process to deposit the funds back into your account.

Any applicable account service fees will still apply even if the transfer is cancelled or unaccepted.

Talk to us

For any questions please call us at 604.982.8000 (toll-free 1.888.713.6728), send us a message, or visit a local branch.