Fraud: recognize it, report it, stop it

Reporting fraud is critical. If your accounts show suspect activity or your debit or credit card has been stolen, report it to us immediately so we can help you set things right.

Lost or stolen card?

If your credit or debit card is lost, stolen, or if there are unrecognized charges, please report it immediately.

BlueShore Access Card (debit card)
Phone604.982.8000 in the Lower Mainland or toll-free 1.888.713.6728
HoursMonday to Friday 8am-8pm and Saturday 9am-5pm
After HoursCall toll-free 1.866.758.5678 (automated attendant)

 

BlueShore Collabria Mastercard®
Phone1.855.341.4643 or call collect 647.252.9564 (outside Canada and U.S.)
Hours24-hours a day, 7-days a week

Think you've been a victim of fraud?

Contact BlueShore Financial immediately by calling 604.982.8000 (toll-free 1.888.713.6728),if you believe you may have been a victim of fraud. You can also get in touch with your local police.

You can also contact the RCMP's Reporting Economic Crime On-Line (RECOL) website. Fraudulent emails can be forwarded to the RCMP's intelligence gathering unit at The Canadian Anti-Fraud Call Centre (CAFCC). You can also advise them of identity theft.

Talk to us

If you have any questions or concerns, please call us at 604.982.8000 (toll-free 1.888.713.6728), send us a message, or visit a local branch.

Have a question? Ask an expert

Chris Macey
Commercial Mortgage Advisor

Our team of experienced professionals are here to answer any questions you may have.