Sending and receiving e-Transfers

A fast, secure, and convenient way to transfer money

Interac e-Transfers® allow you to send money directly from your BlueShore Financial account through Online or Mobile Banking to anyone in Canada who has an email address or mobile phone number and an account with a Canadian bank or credit union.

No banking information is shared; only the recipient's email address or mobile phone number is required to set up the transfer. An email or text message will notify the recipients of incoming transfers, and they can accept the transfer by answering a security question you share in advance.

Sending an e-Transfer

To send an e-Transfer, you must first log into Online Banking.

• Once logged in, select Transfers, then Interac e-Transfer from the left navigation menu.
• The first time you send an Interac e-Transfer you will be prompted to create your Sender Profile. Enter your name, email address and mobile phone number to set up your profile.
• Next, select the name of the person you want to transfer money to or Add a New Recipient. If adding a new recipient, enter their name, email address and mobile phone number and select how the recipient is to be notified (email and phone). Enter a security question and answer known to the person, then click Add Recipient.
• Once you have selected the recipient, enter the amount of money to be transferred and select which account the funds are coming from. If you choose, you can add an optional message. Once complete, click Send Transfer.

This can also be done through Mobile Banking on your mobile phone.

It can take up to 30 minutes for the recipient to receive a notification. As soon as the transfer is accepted, funds are deposited directly into the recipient’s account.

You’ll receive a notification confirming when the transfer has been accepted or declined.

Receiving an e-Transfer

When receiving an e-Transfer, you will receive a notification via email or text message that contains an embedded link.

It may present BlueShore Financial; if not, select it from the list and enter your Online Banking login information. Once authenticated, enter the answer to the sender’s security question and select which account you wish the funds to be deposited to. The funds will be immediately deposited to your account.

Requesting money

• Only the fulfiller’s email address or mobile phone number is required
• The fulfiller will receive an email or text message with a link to accept or decline the request
• You’ll receive an email or text message notifying you of the incoming transfer
• Log in to Online Banking and deposit your funds

Auto Deposit

Through Online Banking, you can register your email address and have any funds sent by e-Transfer automatically deposited to your designated account. When receiving an e-Transfer you do not need to select a financial institution or answer a security question to accept the funds, instead your transfer is instantly deposited to your registered account.

e-Transfer limits

The following rolling limits* apply when sending funds through Interac e-Transfer:

• Transaction limit: $10,000
• 24-hour limit: $20,000
• 7-day limit: $50,000
• 30-day limit: $100,000

The following limits apply when receiving funds through Interac e-Transfer:

• Transaction limit: $25,000
• Daily or weekly limit: none
• Monthly limit: none
• Request funds limit: $3,000

Sending and receiving Instant Transfers

When sending an e-Transfer, there may be up to a 30-minute delay in the notification of funds being sent.  With Instant Transfers, the e-Transfer recipient will receive an immediate notification of the transfer if the value of the transfer sent is below $500 (or cumulatively $500 within the last 24 hours) or the value of the transfer sent is below $5,000 and there is previous e-Transfer history between the sender and the receiver.

Security question

Although you want to set up a security question known only to you and the recipient, sometimes this is not practical. In these cases, it may be necessary to communicate this information to the recipient. Don’t ever send the answer by email or text in case it gets intercepted and do not share in a public forum such as social media. It is best to phone the recipient directly. Never include the password in the e-Transfer message field.

Talk to us

For any questions please call us at 604.982.8000 (toll-free 1.888.713.6728), send us a message, or visit a local branch.