Supported Browsers

To maximize your Internet banking experience and for your Internet security, we recommend using the latest supported browsers. Please note that we do not support Beta or test versions of browsers.

• Microsoft Internet Explorer: Download the latest version of Internet Explorer.
• Firefox: Download the latest version of Firefox.
• Safari: Download the latest version of Safari.
• Google Chrome: Download the latest version of Google Chrome.

Compatibility View (Internet Explorer 8.0)

Our web site does not support the use of compatibility view when using Internet Explorer 8.0. Please turn off this mode before accessing our online banking services.

Internet Explorer 11 and Password Handling

All previous versions of Internet Explorer have included password management tools that allow users to remember logins and passwords within their browser, but also provided the ability for developers to modify those browser settings to prevent the browser from remembering the end-user password. As a security measure, BlueShore Financial's approach has always been to disable the browser from remembering logins and passwords for online banking. However, Microsoft Internet Explorer 11 (IE11) no longer allows developers to manage this behaviour. As a result, visitors using IE11 may be prompted to save both their online banking login and password within the browser.

To avoid this issue, users of IE11 may want to consider the following:

• IE's "InPrivate browsing" setting allows users to change IE11's default behavior so it won't prompt to save passwords
• The "Delete Browsing History" options available in IE11 allow users to wipe out all passwords should they accidentally say yes to saving passwords
• Use another web browser – neither Firefox, Chrome, or Safari support this browser password behaviour

Supported Standards

For our technically inclined users, the particular specifications that we support are XHTML 1.0 Transitional, CSS 1.0 and 2.0, DOM Level 1 and 2, and ECMA Script (JavaScript). The site will work using all the browsers that correctly implement these specifications.

128-Bit Secure Socket Layer (SSL) Encryption

To access our services, your browser must also support 128-bit Secure Socket Layer (SSL) encryption, If you don't have it, you will need to download the appropriate encryption support from the supplier of your browser. Most browser upgrades now support 128-bit as the default level of encryption when you download the installation package.

Cookies

In order to use our online banking services, you must ensure that you have not disabled your browser's ability to accept cookies (particularly first-party session cookies). For more information on our use of cookies, refer to our Security section.

JavaScript

JavaScript is also used to enhance our services. If JavaScript is disabled on your browser, the main features of the site will be functional but you may disable some features on our site.

Hardware Configurations

We have no minimum hardware requirements; however certain minimum requirements may be specified by the browser you use.